Clients and Bankruptcy

NuRock and Lawsuit

We seem to have an issue at Diamond Hill/NuRock client #1628 that has resulted in a significant lawsuit threat from a consumer protection attorney. The consumer is Paula Taff, 1130969. Move out was 11/5/13, and there appears to have been both a bankruptcy and a bankruptcy conversion of which we never received notice. The attorney is now demanding a very large sum of money for alleged violation of the FDCPA including letters and phone calls subsequent to the automatic stay. I pulled up the list of creditors from the BK court and I see we are not listed, though our client is. Thus we could not have received notices from the court, but our client certainly did. I don't yet know how I'll deal with the attorney, but in the interim I suggest sales contact the client at whatever level is appropriate and let them know that without being copied on court correspondence, we place ourselves and them at great risk. Copied into Collect One.